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Contact Information

For any information related to visas, please click the Visas contact information or call 22 307 1361.

U.S. Citizen Services

Contact Information

Due to a consular systems upgrade, consular operations at the U.S. Embassy Warsaw will be closed to the public on Friday, October 9.   If you already have an appointment scheduled for this date, you will be contacted by the Embassy to reschedule.  For any emergency travel, please look at the instructions on requesting an emergency appointment here, or contact us directly at +48 22 504 2784 or +48 22 504 2000.  We apologize for any inconvenience this may cause.

ACS Unit
ul. Piekna 12
00-540 Warsaw
Phone: +48 22 504 2784 (strictly for U.S. Citizen Services)
Fax: +48 22 504 2088

Appointments are required for all routine American Citizen services. If you need an emergency appointment please contact the ACS Unit.

Please be informed that except for emergencies, the American Citizen Services Unit will be closed to the public on Polish and American holidays and on one working day of each month (September 30, October 28 and November 18, 2015; in 2016: January 28, February 25, March 24, April 21, May 19, June 23, July 28, August 25, September 29, October 20 and November 17.)


In case of an emergency, you may contact the ACS Unit directly during normal working hours (8:30 a.m. to 5:00 p.m.) at (48)(22) 504-2784. Outside of normal working hours, please call (48)(22) 504-2000 and ask to speak to the Embassy Duty Officer.

The Warsaw Federal Benefits Unit (Social Security, Veterans, Civil Service, Railroad Retirement Benefits) operates on appointment-only systems


  • U.S. Consulate General Krakow

    U.S. Consulate General Krakow

    • American Citizen Services
      U.S. Consulate General
      ul. Stolarska 9
      31-043 Krakow
      Tel: +48-12-424-5183
      +48-12 424 5122
      Fax: +48-12-424-5103

      The ACS Unit in Krakow is open from 8:30 a.m. – 3:00 p.m., Mondays through Fridays excluding Polish and American holidays.

      The Krakow Federal Benefits Unit (Social Security, Veterans, Civil Service, Railroad Retirement Benefits) operates on appointment-only systems. To learn how to make and appointment, click here.

  • U.S. Consular Agency Poznan

    U.S. Consular Agency Poznan

    • ul. Paderewskiego 8
      61-770 Poznan
      Tel: +48-61 851-8516
      Fax: +48-61 851-8966

      Hours: The Poznan Consular Agency is open to the public except for U.S. and Polish holidays on Mondays, Wednesdays, and Fridays from 9 a.m. to 2 p.m. 

U.S. Embassy Mobile

  • Thread Consular information at your fingertips: the US Embassy Mobile App is available for free on the Apple Store and Google Play