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Smart Traveler Enrollment Program (STEP)
 

The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals traveling abroad to enroll their trip with the nearest U.S. Embassy or Consulate.

The Embassy recommends that all American Citizens residing in Poland or visiting the country for more than a short trip should sign up for STEP. You can register online or in person at the U.S. Embassy in Warsaw or Consulate General in Krakow.

Download our FREE “Smart Traveler” iPhone App

Frequently Asked Questions

  • Why should I enroll in STEP?

We encourage all U.S. citizens travelling or residing abroad to notify the closest U.S. Embassy or Consulate of their contact information so that, in an emergency, we can contact them to provide important safety and security information, or support during a crisis. We are continually working to improve the Smart Traveler Enrollment Program to serve you better. Please feel free to e-mail us with your feedback at CASTEP@state.gov.

  • How do I create an account in STEP?

Click on the "Create Account" link and follow the instructions provided. You will be asked to select a username and password. Creating an account allows you to access your travel data at any time, in case you need to modify your trip information. It also allows you to save your personal information so that you don’t need to enter it again if you enroll future trips. The personal information section includes basic information about you and for an emergency contact who is not traveling with you. Once you have created an account, you can view your profile and add trips or overseas residences to send your contact information to the nearest U.S. Embassy or Consulate. Click on the "Add a Trip" button or "Add a non-US Residence" buttons to add this information. Follow through the pages, and complete as much information as you have available. There are very few required fields, but the more thorough the information, the more quickly we can help you in an emergency.

  • How do I enroll a trip without creating an account?

Select "Add Trip" from the menu above, then click "Next" to enter your trip information. Follow through the pages, and complete as much information as you have available. There are very few required fields, but the more thorough the information, the more quickly we can help you in an emergency.

  • How can the embassy or consulate assist me while I am abroad?

U.S. consular officers assist Americans who encounter serious legal, medical, or financial difficulties. Although consular officers cannot act as your legal counsel or representative, they can provide the names of local attorneys and doctors, provide loans to destitute Americans, and provide information about dangerous conditions affecting your overseas travel or residence. Consular officers also perform non-emergency services, helping Americans with absentee voting, selective service registration, receiving federal benefits, and providing U.S. tax forms. Consular officers can notarize documents, issue passports, and register American children born abroad. Most embassies and consulates have web sites with more information.

Enrolling through this website is NOT considered proof of U.S. citizenship. If you apply for any American citizen services from the embassy or consulate while abroad, you will be asked by the consular staff to provide proof of U.S. citizenship, such as a U.S. passport or American birth certificate.

  • Where do I enroll my trip to the USA?

Please note that Smart Traveler enrollment is intended for U.S. citizens to enroll with a U.S. Embassy or Consulate when traveling or living abroad. If you are not a U.S. citizen and would like to submit your information online to the Department of Homeland Security (DHS) to receive travel authorization under the Visa Waiver Program for visits to the U.S.A., please visit https://esta.cbp.dhs.gov/esta/esta.html.